Last updated: March 2026
Truvow is a technology platform that facilitates structured deal agreements and protected payments between two parties. Truvow is not a bank, escrow provider, or licensed money transmitter. Payment processing is provided by Stripe, Inc. Truvow does not directly hold your funds — payments are processed and held by our payment provider subject to their terms and conditions.
You must be at least 18 years of age and capable of entering into legally binding contracts to use Truvow. By creating an account, you represent that you meet these requirements. One account per person is permitted. We reserve the right to refuse service to anyone at our discretion.
You are responsible for all activity that occurs under your account. This includes:
Deal rooms are private, invitation-based workspaces where two parties negotiate and execute structured agreements. Truvow is not a party to any deal. Deal room content, terms, and outcomes are determined solely by the participating parties. Truvow provides tools and infrastructure but does not verify the accuracy, legality, or enforceability of any deal.
Funds associated with a deal are processed and held by our payment provider (Stripe) in a protected payment hold. Truvow does not directly hold your money. Release of funds is subject to the conditions agreed upon by the parties in each deal, including:
Transaction fees, protected payment fees, and success fees are displayed at the time of deal creation. Fees are non-refundable once a deal is funded, except in cases of platform error. Withdrawals are subject to processing times depending on your payment method.
Truvow provides tools to help parties reach a mutual resolution when disputes arise. Truvow is not a licensed arbitrator, mediator, or legal authority. Dispute outcomes facilitated through Truvow are not legally binding determinations. Truvow's decision is final for platform purposes only. Parties retain the right to pursue independent legal remedies. Disputes may affect trust scores on the platform.
You agree not to:
Truvow does not verify the authenticity, ownership, value, or legality of digital, virtual, or collectible goods exchanged through the platform. Users transacting in digital or virtual goods accept full responsibility for verifying the item being exchanged. Use of the platform for such transactions is entirely at your own risk.
AI-generated content on the platform — including deal summaries, risk assessments, mediation suggestions, and term explanations — is for informational purposes only and does not constitute legal, financial, or professional advice. AI outputs are generated automatically and have not been reviewed by legal or financial professionals.
Trust scores and ratings are platform-generated signals based on deal history and user activity. They are not credit scores, identity certifications, or legal guarantees of any kind. Truvow makes no warranty regarding the accuracy of trust profile data.
Truvow is provided “as is” without warranty of any kind. To the maximum extent permitted by law, Truvow's total liability to you shall not exceed the fees paid to Truvow in the three (3) months preceding the claim. Truvow shall not be liable for any indirect, incidental, special, or consequential damages.
These Terms are governed by the laws of the State of Georgia, USA (pending Delaware C-Corp conversion). Any disputes arising from these Terms shall be resolved through binding arbitration, except where prohibited by applicable law.
We may modify these Terms at any time. We will provide at least 14 days' notice for material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at support@truvow.app.
Questions about our terms? Contact us or read our Privacy Policy.